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BlastPoint's Credit Union Scorecard

CIVIC

Charter #24003 · NC

Mid-Market 3B-5B
77 CUs in 3B-5B nationally 1 in NC
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CIVIC has 4 strengths but faces 8 concerns

Key Strengths

Areas where this CU excels compared to peers

  • + ROA 2.08% above tier average
  • + Total Members: Top 3.9% in tier
  • + Members Per Employee (MPE): Top 5.2% in tier
  • + Loan-to-Share Ratio: Top 9.1% in tier

Key Concerns

Areas that may need attention

  • - Efficiency Drag: Bottom 0.3% in tier
  • - Credit Quality Pressure: Bottom 0.8% in tier
  • - Liquidity Strain: Bottom 4.0% in tier
  • - Institutional Decline: Bottom 19.7% in tier
  • - Shrinking Wallet Share: Bottom 93.0% in tier
  • - Accelerating Exit Risk: Bottom 98.4% in tier
  • - Stagnation Risk: Bottom 98.4% in tier
  • - Membership Headwinds: Bottom 98.4% in tier

NEW · Q2 2026 RECAP

Your Quarter, Wrapped

A 35-second highlight reel of your Q2 2026 — the wins worth celebrating and the one signal worth watching, pulled straight from your scorecard data.

Q2 2026 at a glance

  • One of 77 credit unions with $3B-$5B in assets nationally, and 1 of 1 that size in North Carolina.
  • Shares and deposits -14.6% year over year ($2.56B in shares and deposits).
  • Membership: 336,107 members, -11.8% vs a year ago.
  • Delinquency rate 6.27%.
  • Return on assets 3.01%.
  • Efficiency ratio 120.48% vs a 69.45% peer average.
  • Loan-to-share ratio 106.88% vs a 90.24% peer average.

Data period: Q2 2026 NCUA call report. Animation disabled (reduced-motion preference). Full details in the metrics table below.

Core Metrics

As of 2026-Q2

Metric Current vs Tier Tier Avg State Avg (NC) National Avg Tier Percentile
Members 336,107
-11.8% YoY-3.9% QoQ
+119.6K 216,545
-9.5% YoY
91,933
+2.2% YoY
34,678
+6.6% YoY
Top 5.2% in tier
Assets $3.1B
-16.2% YoY-3.7% QoQ
$-831.1M $3.9B
-1.6% YoY
$1.6B
+7.2% YoY
$593.1M
+10.2% YoY
Bottom 2.6% in tier
Loans $2.7B
-15.4% YoY-3.8% QoQ
$-196.3M $2.9B
-1.2% YoY
$1.1B
+5.6% YoY
$418.6M
+10.1% YoY
35%
Deposits $2.6B
-14.6% YoY-4.9% QoQ
$-698.5M $3.3B
-2.6% YoY
$1.4B
+7.1% YoY
$504.8M
+10.3% YoY
Bottom 5.2% in tier

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Tier 1
50+ financial metrics with peer benchmarks
Performance signatures (strengths & concerns)
AI-generated insights and rankings

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ROA 3.0%
-332.2% YoY-210.5% QoQ
+2.1% 0.9%
+25.3% YoY
0.9%
+189.6% YoY
1.2%
+121.4% YoY
Top 1.3% in tier
NIM 2.5%
-23.6% YoY-0.1% QoQ
-0.8% 3.2%
+3.8% YoY
4.0%
+0.2% YoY
3.8%
+2.3% YoY
Bottom 11.7% in tier
Efficiency Ratio 120.5%
+7.8% YoY-5.4% QoQ
+51.0% 69.5%
-2.3% YoY
83.1%
+0.7% YoY
83.0%
-5.3% YoY
Bottom 1.3% in tier
Delinquency Rate 6.3%
+27.0% YoY+24.3% QoQ
+5.4 0.8%
+5.5% YoY
1.5%
+12.0% YoY
1.3%
+2.6% YoY
Bottom 1.3% in tier
Loan To Share 106.9%
-1.0% YoY+1.1% QoQ
+16.6% 90.2%
+0.9% YoY
74.9%
+0.0% YoY
66.4%
-1.4% YoY
Top 10.4% in tier
AMR $15,750
-3.7% YoY-0.4% QoQ
$-15K $31,018
+6.9% YoY
$17,976
+4.0% YoY
$20,028
-0.9% YoY
Bottom 1.3% in tier
CD Concentration 39.5%
-7.7% YoY-0.7% QoQ
+10.4% 29.1% 21.4% 20.0% Top 11.7% in tier
Indirect Auto % 0.0% -18.1% 18.1% 4.6% 7.7% Top 0.1% in tier

Signature Analysis

Strengths (0)

No strengths identified

Concerns (8)

Accelerating Exit Risk

decline
#1 of 6 • Bottom 98.4% in tier

Members leaving AND taking more deposits with them. This compounds quickly - urgent need for retention strategy.

Why This Signature
Member Growth (YoY): -11.76%
(Tier: 3.16%, National: 15.67%)
worse than tier avg
AMR Growth (YoY): -3.72%
(Tier: 3.62%, National: 35.20%)
worse than tier avg
6 of 377 Mid-Market CUs have this signature | 53 nationally
→ Stable (10→6 CUs) -4 CUs YoY

Institutional Decline

decline
#1 of 25 • Bottom 19.7% in tier

Both members and loans declining - the institution is contracting. Leadership is likely under pressure to reverse course.

Why This Signature
Total Assets: $3.07B
(Tier: $2.16B, National: $593.11M)
but better than tier avg
Member Growth (YoY): -11.76%
(Tier: 3.16%, National: 15.67%)
worse than tier avg
Loan Growth (YoY): -15.44%
(Tier: 6.76%, National: 78.26%)
worse than tier avg
25 of 377 Mid-Market CUs have this signature | 261 nationally
↓ Shrinking -12 CUs YoY

Stagnation Risk

risk
#1 of 86 • Bottom 98.4% in tier

Membership shrinking at least 0.5% year-over-year. Declining member base creates long-term risk even if current operations appear healthy.

Why This Signature
Member Growth (YoY): -11.76%
(Tier: 3.16%, National: 15.67%)
worse than tier avg
Loan Growth (YoY): -15.44%
(Tier: 6.76%, National: 78.26%)
worse than tier avg
Delinquency Rate: 6.27%
(Tier: 0.86%, National: 1.26%)
worse than tier avg
86 of 377 Mid-Market CUs have this signature | 653 nationally
→ Stable (82→86 CUs) +4 CUs YoY | Rank improving

Credit Quality Pressure

risk
#3 of 215 • Bottom 0.8% in tier

Delinquencies are rising year-over-year. Credit risk is building - they may need better underwriting tools.

Why This Signature
Delinquency Change (YoY): 1.33% points
(Tier: 0.06% points, National: 0.08% points)
worse than tier avg
215 of 377 Mid-Market CUs have this signature | 962 nationally
↓ Shrinking -28 CUs YoY

Membership Headwinds

decline
#7 of 86 • Bottom 98.4% in tier

Membership declining year-over-year. They need solutions to stop the bleeding before it impacts revenue.

Why This Signature
Member Growth (YoY): -11.76%
(Tier: 3.16%, National: 15.67%)
worse than tier avg
86 of 377 Mid-Market CUs have this signature | 653 nationally
→ Stable (82→86 CUs) +4 CUs YoY | Rank improving

Shrinking Wallet Share

decline
#27 of 69 • Bottom 93.0% in tier

Average member relationship declining year-over-year. Members may be moving money elsewhere or reducing engagement.

Why This Signature
AMR Growth (YoY): -3.72%
(Tier: 3.62%, National: 35.20%)
worse than tier avg
69 of 377 Mid-Market CUs have this signature | 308 nationally
↓ Shrinking -22 CUs YoY | Rank worsening

Liquidity Strain

risk
#72 of 168 • Bottom 4.0% in tier

Loan demand outpacing deposits. They're bumping against liquidity limits - need funding solutions.

Why This Signature
Loan-to-Share Ratio: 106.88%
(Tier: 85.94%, National: 66.39%)
but better than tier avg
Loan Growth (YoY): -15.44%
(Tier: 6.76%, National: 78.26%)
worse than tier avg
168 of 377 Mid-Market CUs have this signature | 432 nationally
→ Stable (173→168 CUs) -5 CUs YoY | Rank worsening

Efficiency Drag

risk
#51 of 71 • Bottom 0.3% in tier

High efficiency ratio (>80%) indicates elevated operating costs relative to revenue. Margin improvement opportunities may exist.

Why This Signature
Efficiency Ratio: 120.48%
(Tier: 72.30%, National: 82.97%)
worse than tier avg
ROA Change (YoY): 4.31% points
(Tier: 0.18% points, National: 0.47% points)
but better than tier avg
Member Growth (YoY): -11.76%
(Tier: 3.16%, National: 15.67%)
worse than tier avg
71 of 377 Mid-Market CUs have this signature | 608 nationally
↓ Shrinking -33 CUs YoY | Rank improving

Metric Rankings

See how this credit union ranks across all tracked metrics compared to peers.

Strengths: Metrics in the top 25% (75th percentile or higher) Concerns: Metrics in the bottom 25% (25th percentile or lower)

Comparing against 77 peers in tier

Top Strengths (5 metrics)

1
Return on Assets (ROA)
profitability
Value: 3.01%
Peer Median: 0.94%
#1 of 77 Top 0.1% in 3B-5B tier
1
Indirect Auto Concentration (%)
balance_sheet
Value: 0.00%
Peer Median: 18.00%
#1 of 77 Top 0.1% in 3B-5B tier
4
Total Members
engagement
Value: 336,107
Peer Median: 211,695
#4 of 77 Top 3.9% in 3B-5B tier
5
Members Per Employee (MPE)
engagement
Value: 690.158
Peer Median: 390.144
#5 of 77 Top 5.2% in 3B-5B tier
8
Loan-to-Share Ratio
balance_sheet
Value: 106.88%
Peer Median: 93.34%
#8 of 77 Top 9.1% in 3B-5B tier

Top Weaknesses (17 metrics)

77
Efficiency Ratio
profitability
Value: 120.48%
Peer Median: 68.32%
#77 of 77 Bottom 1.3% in 3B-5B tier
77
Total Delinquency Rate (60+ days)
risk
Value: 6.27%
Peer Median: 0.63%
#77 of 77 Bottom 1.3% in 3B-5B tier
77
Net Worth Ratio
risk
Value: 5.87%
Peer Median: 10.81%
#77 of 77 Bottom 1.3% in 3B-5B tier
76
Net Charge-Off Rate
risk
Value: 2.56%
Peer Median: 0.47%
#76 of 77 Bottom 2.6% in 3B-5B tier
76
Average Member Relationship (AMR)
engagement
Value: $15,750
Peer Median: $28,880
#76 of 77 Bottom 2.6% in 3B-5B tier
75
Asset Growth Rate
growth
Value: -16.22%
Peer Median: 5.91%
#75 of 77 Bottom 3.9% in 3B-5B tier
75
Loan Growth Rate
growth
Value: -15.44%
Peer Median: 6.20%
#75 of 77 Bottom 3.9% in 3B-5B tier
75
Deposit Growth Rate
growth
Value: -14.61%
Peer Median: 5.62%
#75 of 77 Bottom 3.9% in 3B-5B tier
75
Total Assets
balance_sheet
Value: $3.07B
Peer Median: $3.97B
#75 of 77 Bottom 3.9% in 3B-5B tier
74
Loan-to-Member Ratio (LMR)
engagement
Value: $8,137
Peer Median: $13,282
#74 of 77 Bottom 5.2% in 3B-5B tier
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