✦ Missed CU Wrapped 2025? Read the full Year in Review →

BlastPoint's Credit Union Scorecard

INTOUCH

Charter #68505 · TX

Community 750M-1B
111 CUs in 750M-1B nationally 10 in TX
View Community leaderboard →

INTOUCH has 3 strengths but faces 7 concerns

Key Strengths

Areas where this CU excels compared to peers

  • + ROA 0.14% above tier average
  • + Members Per Employee (MPE): Top 6.3% in tier
  • + Total Members: Top 9.0% in tier

Key Concerns

Areas that may need attention

  • - Credit Quality Pressure: Bottom 31.0% in tier
  • - Credit Risk Growth: Bottom 53.0% in tier
  • - Stagnation Risk: Bottom 79.4% in tier
  • - Membership Headwinds: Bottom 79.4% in tier
  • - Efficiency ratio 3.89% above tier (higher cost structure)
  • - Delinquency rate 0.58% above tier average
  • - Member decline: -2.7% YoY

NEW · Q2 2026 RECAP

Your Quarter, Wrapped

A 35-second highlight reel of your Q2 2026 — the wins worth celebrating and the one signal worth watching, pulled straight from your scorecard data.

Q2 2026 at a glance

  • One of 111 credit unions with $750M-$1B in assets nationally, and 1 of 10 that size in Texas.
  • Shares and deposits +1.5% year over year ($744M in shares and deposits).
  • Membership: 71,872 members, -2.7% vs a year ago.
  • Delinquency rate 1.38%.
  • Return on assets 0.98%.
  • Efficiency ratio 78.43% vs a 74.54% peer average.
  • Loan-to-share ratio 88.88% vs a 82.60% peer average.

Data period: Q2 2026 NCUA call report. Animation disabled (reduced-motion preference). Full details in the metrics table below.

Core Metrics

As of 2026-Q2

Metric Current vs Tier Tier Avg State Avg (TX) National Avg Tier Percentile
Members 71,872
-2.7% YoY-1.3% QoQ
+19.4K 52,482
+1.3% YoY
27,284
+2.5% YoY
34,678
+6.6% YoY
Top 9.9% in tier
Assets $837.4M
+3.3% YoY+1.6% QoQ
$-26.6M $863.9M
+0.5% YoY
$429.8M
+5.9% YoY
$593.1M
+10.2% YoY
41%
Loans $661.4M
+2.7% YoY+0.1% QoQ
+$53.6M $607.8M
+2.1% YoY
$305.6M
+4.5% YoY
$418.6M
+10.1% YoY
64%
Deposits $744.2M
+1.5% YoY+0.2% QoQ
+$4.3M $739.9M
+0.2% YoY
$357.0M
+5.3% YoY
$504.8M
+10.3% YoY
52%

See Your Full Scorecard

Unlock complete metrics, rankings, and AI-powered insights — always free

Tier 1
50+ financial metrics with peer benchmarks
Performance signatures (strengths & concerns)
AI-generated insights and rankings

Want to see an example first? Preview Navy Federal's scorecard →

ROA 1.0%
-226.6% YoY-307.5% QoQ
+0.1% 0.8%
+30.4% YoY
1.4%
-298.3% YoY
1.2%
+121.4% YoY
61%
NIM 3.2%
+11.3% YoY+1.4% QoQ
-0.3% 3.5%
+6.2% YoY
3.9%
+2.6% YoY
3.8%
+2.3% YoY
30%
Efficiency Ratio 78.4%
-22.6% YoY-31.6% QoQ
+3.9% 74.5%
-1.4% YoY
89.3%
-7.8% YoY
83.0%
-5.3% YoY
59%
Delinquency Rate 1.4%
+12.4% YoY+21.6% QoQ
+0.6 0.8%
+1.0% YoY
1.3%
+10.3% YoY
1.3%
+2.6% YoY
83%
Loan To Share 88.9%
+1.3% YoY-0.1% QoQ
+6.3% 82.6%
+1.9% YoY
70.0%
-2.3% YoY
66.4%
-1.4% YoY
61%
AMR $19,557
+4.9% YoY+1.5% QoQ
$-9K $28,702
+0.4% YoY
$17,919
+2.5% YoY
$20,028
-0.9% YoY
Bottom 11.7% in tier
CD Concentration 27.5%
+6.6% YoY+5.5% QoQ
+2.9% 24.6% 21.6% 20.0% 62%
Indirect Auto % 5.3%
-50.9% YoY-18.0% QoQ
-8.3% 13.6% 6.9% 7.7% 46%

Signature Analysis

Strengths (0)

No strengths identified

Concerns (4)

Stagnation Risk

risk
#234 of 549 • Bottom 79.4% in tier

Membership shrinking at least 0.5% year-over-year. Declining member base creates long-term risk even if current operations appear healthy.

Why This Signature
Member Growth (YoY): -2.67%
(Tier: 0.46%, National: 15.67%)
worse than tier avg
Loan Growth (YoY): 2.74%
(Tier: 4.13%, National: 78.26%)
worse than tier avg
Delinquency Rate: 1.38%
(Tier: 0.87%, National: 1.26%)
worse than tier avg
653 nationally
↓ Shrinking -15 CUs YoY | Rank improving

Membership Headwinds

decline
#266 of 549 • Bottom 79.4% in tier

Membership declining year-over-year. They need solutions to stop the bleeding before it impacts revenue.

Why This Signature
Member Growth (YoY): -2.67%
(Tier: 0.46%, National: 15.67%)
worse than tier avg
653 nationally
↓ Shrinking -15 CUs YoY | Rank worsening

Credit Quality Pressure

risk
#400 of 693 • Bottom 31.0% in tier

Delinquencies are rising year-over-year. Credit risk is building - they may need better underwriting tools.

Why This Signature
Delinquency Change (YoY): 0.15% points
(Tier: 0.04% points, National: 0.08% points)
worse than tier avg
962 nationally
↓ Shrinking -83 CUs YoY | New qualifier

Credit Risk Growth

risk
#366 of 472 • Bottom 53.0% in tier

Loan portfolio growing while delinquencies are rising. Expansion with deteriorating credit quality needs attention.

Why This Signature
Loan Growth (YoY): 2.74%
(Tier: 4.13%, National: 78.26%)
worse than tier avg
Delinquency Change (YoY): 0.15% points
(Tier: 0.04% points, National: 0.08% points)
worse than tier avg
688 nationally
↑ Growing +32 CUs YoY | New qualifier

Metric Rankings

See how this credit union ranks across all tracked metrics compared to peers.

Strengths: Metrics in the top 25% (75th percentile or higher) Concerns: Metrics in the bottom 25% (25th percentile or lower)

Comparing against 111 peers in tier

Top Strengths (2 metrics)

8
Members Per Employee (MPE)
engagement
Value: 540.391
Peer Median: 322.694
#8 of 111 Top 6.3% in 750M-1B tier
11
Total Members
engagement
Value: 71,872
Peer Median: 52,842
#11 of 111 Top 9.0% in 750M-1B tier

Top Weaknesses (7 metrics)

98
Average Member Relationship (AMR)
engagement
Value: $19,557
Peer Median: $26,161
#98 of 111 Bottom 12.6% in 750M-1B tier
93
Total Delinquency Rate (60+ days)
risk
Value: 1.38%
Peer Median: 0.60%
#93 of 111 Bottom 17.1% in 750M-1B tier
92
Member Growth Rate
growth
Value: -2.67%
Peer Median: 1.14%
#92 of 111 Bottom 18.0% in 750M-1B tier
92
Net Worth Ratio
risk
Value: 8.95%
Peer Median: 10.80%
#92 of 111 Bottom 18.0% in 750M-1B tier
90
Deposit Growth Rate
growth
Value: 1.47%
Peer Median: 4.45%
#90 of 111 Bottom 19.8% in 750M-1B tier
87
First Mortgage Concentration (%)
balance_sheet
Value: 46.24%
Peer Median: 33.51%
#87 of 111 Bottom 22.5% in 750M-1B tier
87
Loan-to-Member Ratio (LMR)
engagement
Value: $9,203
Peer Median: $11,611
#87 of 111 Bottom 22.5% in 750M-1B tier
Link copied to clipboard!