BlastPoint's Credit Union Scorecard

INTOUCH

Charter #68505 · TX

Community 750M-1B
117 CUs in 750M-1B nationally 12 in TX
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INTOUCH has 4 strengths but faces 8 concerns

Key Strengths

Areas where this CU excels compared to peers

  • + Wallet Share Momentum: Top 10.3% in tier
  • + Members Per Employee (MPE): Top 5.1% in tier
  • + Total Members: Top 7.7% in tier
  • + AMR Growth Rate: Top 9.4% in tier

Key Concerns

Areas that may need attention

  • - Efficiency Drag: Bottom 0.7% in tier
  • - Membership Headwinds: Bottom 95.4% in tier
  • - Stagnation Risk: Bottom 95.4% in tier
  • - ROA 1.24% below tier average
  • - Efficiency ratio 39.09% above tier (higher cost structure)
  • - Delinquency rate 0.45% above tier average
  • - Member decline: -7.7% YoY
  • - Fee Income Per Member: Bottom 1.7% in tier

Core Metrics

As of 2026-Q1

Metric Current vs Tier Tier Avg State Avg (TX) National Avg Tier Percentile
Members 72,819
-7.7% YoY+1.9% QoQ
+21.3K 51,500
+0.7% YoY
29,039
+7.4% YoY
33,913
+5.7% YoY
Top 8.5% in tier
Assets $824.2M
-1.4% YoY+0.8% QoQ
$-41.4M $865.6M
+0.9% YoY
$450.8M
+10.3% YoY
$578.3M
+9.0% YoY
33%
Loans $660.8M
+5.5% YoY+0.7% QoQ
+$65.6M $595.3M
+1.6% YoY
$318.1M
+8.9% YoY
$402.4M
+8.7% YoY
68%
Deposits $742.6M
-2.2% YoY+1.9% QoQ
+$391K $742.2M
+0.6% YoY
$378.7M
+10.8% YoY
$494.3M
+9.1% YoY
51%

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Tier 1
50+ financial metrics with peer benchmarks
Performance signatures (strengths & concerns)
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ROA -0.5%
-74.6% YoY-370.3% QoQ
-1.2% 0.8%
+45.0% YoY
-0.2%
-134.7% YoY
0.4%
-39.2% YoY
Bottom 0.1% in tier
NIM 3.2%
+16.2% YoY+2.3% QoQ
-0.2% 3.5%
+6.1% YoY
3.9%
-0.7% YoY
3.8%
+4.1% YoY
32%
Efficiency Ratio 114.6%
-13.4% YoY+32.5% QoQ
+39.1% 75.5%
-3.4% YoY
98.7%
+20.4% YoY
84.6%
+2.8% YoY
Bottom 0.9% in tier
Delinquency Rate 1.1%
-1.1% YoY-40.4% QoQ
+0.5 0.7%
-0.1% YoY
1.2%
+13.1% YoY
1.2%
+3.4% YoY
83%
Loan To Share 89.0%
+7.9% YoY-1.2% QoQ
+8.4% 80.6%
+0.7% YoY
69.5%
-2.6% YoY
65.6%
-1.4% YoY
69%
AMR $19,273
+9.7% YoY-0.5% QoQ
$-10K $28,908
+0.7% YoY
$17,820
+2.9% YoY
$19,920
+1.6% YoY
Bottom 8.5% in tier
CD Concentration 26.1%
+3.2% YoY-1.9% QoQ
+1.8% 24.3% 21.3% 19.8% 57%
Indirect Auto % 6.5%
-50.2% YoY-16.7% QoQ
-7.3% 13.8% 6.9% 7.7% 47%

Signature Analysis

Strengths (1)

Wallet Share Momentum

growth
#137 of 491 • Top 10.3% in tier

Average member relationship growing 5%+ year-over-year. Members are significantly deepening their engagement.

Why This Signature
AMR Growth (YoY): 9.71%
(Tier: 3.74%, National: 6.36%)
better than tier avg
637 nationally
↑ Growing +107 CUs YoY | New qualifier

Concerns (3)

Membership Headwinds

decline
#63 of 570 • Bottom 95.4% in tier

Membership declining year-over-year. They need solutions to stop the bleeding before it impacts revenue.

Why This Signature
Member Growth (YoY): -7.68%
(Tier: 0.72%, National: 10.19%)
worse than tier avg
676 nationally
→ No prior data (570 CUs now) | New qualifier

Stagnation Risk

risk
#143 of 570 • Bottom 95.4% in tier

Membership shrinking at least 0.5% year-over-year. Declining member base creates long-term risk even if current operations appear healthy.

Why This Signature
Member Growth (YoY): -7.68%
(Tier: 0.72%, National: 10.19%)
worse than tier avg
Loan Growth (YoY): 5.52%
(Tier: 4.14%, National: 1.74%)
but better than tier avg
Delinquency Rate: 1.13%
(Tier: 0.76%, National: 1.19%)
worse than tier avg
676 nationally
→ No prior data (570 CUs now) | New qualifier

Efficiency Drag

risk
#376 of 596 • Bottom 0.7% in tier

High efficiency ratio (>80%) indicates elevated operating costs relative to revenue. Margin improvement opportunities may exist.

Why This Signature
Efficiency Ratio: 114.63%
(Tier: 77.94%, National: 84.64%)
worse than tier avg
ROA Change (YoY): 1.39% points
(Tier: 0.05% points, National: -0.45% points)
but better than tier avg
Member Growth (YoY): -7.68%
(Tier: 0.72%, National: 10.19%)
worse than tier avg
702 nationally
↓ Shrinking -84 CUs YoY | Rank worsening

Metric Rankings

See how this credit union ranks across all tracked metrics compared to peers.

Strengths: Metrics in the top 25% (75th percentile or higher) Concerns: Metrics in the bottom 25% (25th percentile or lower)

Comparing against 117 peers in tier

Top Strengths (3 metrics)

7
Members Per Employee (MPE)
engagement
Value: 509.224
Peer Median: 328.468
#7 of 117 Top 5.1% in 750M-1B tier
10
Total Members
engagement
Value: 72,819
Peer Median: 51,712
#10 of 117 Top 7.7% in 750M-1B tier
12
AMR Growth Rate
growth
Value: 9.71%
Peer Median: 3.70%
#12 of 117 Top 9.4% in 750M-1B tier

Top Weaknesses (11 metrics)

117
Return on Assets (ROA)
profitability
Value: -0.47%
Peer Median: 0.63%
#117 of 117 Bottom 0.9% in 750M-1B tier
117
Efficiency Ratio
profitability
Value: 114.63%
Peer Median: 77.38%
#117 of 117 Bottom 0.9% in 750M-1B tier
116
Fee Income Per Member
profitability
Value: $25.57
Peer Median: $187.56
#116 of 117 Bottom 1.7% in 750M-1B tier
110
Member Growth Rate
growth
Value: -7.68%
Peer Median: 0.97%
#110 of 117 Bottom 6.8% in 750M-1B tier
107
Deposit Growth Rate
growth
Value: -2.22%
Peer Median: 4.60%
#107 of 117 Bottom 9.4% in 750M-1B tier
107
Net Worth Ratio
risk
Value: 8.43%
Peer Median: 10.69%
#107 of 117 Bottom 9.4% in 750M-1B tier
107
Average Member Relationship (AMR)
engagement
Value: $19,273
Peer Median: $26,209
#107 of 117 Bottom 9.4% in 750M-1B tier
106
Asset Growth Rate
growth
Value: -1.39%
Peer Median: 4.88%
#106 of 117 Bottom 10.3% in 750M-1B tier
98
Total Delinquency Rate (60+ days)
risk
Value: 1.13%
Peer Median: 0.56%
#98 of 117 Bottom 17.1% in 750M-1B tier
94
First Mortgage Concentration (%)
balance_sheet
Value: 47.49%
Peer Median: 32.60%
#94 of 117 Bottom 20.5% in 750M-1B tier
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