BlastPoint's Credit Union Scorecard

INTOUCH

Charter #68505 · TX

Community 750M-1B
112 CUs in 750M-1B nationally 12 in TX
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INTOUCH has 3 strengths but faces 12 concerns

Key Strengths

Areas where this CU excels compared to peers

  • + Wallet Share Momentum: Top 18.8% in tier
  • + AMR Growth Rate: Top 6.2% in tier
  • + Members Per Employee (MPE): Top 8.9% in tier

Key Concerns

Areas that may need attention

  • - Membership Headwinds: Bottom 1.4% in tier
  • - Institutional Decline: Bottom 5.0% in tier
  • - Stagnation Risk: Bottom 22.2% in tier
  • - Efficiency Drag: Bottom 24.9% in tier
  • - ROA 0.76% below tier average
  • - Efficiency ratio 14.52% above tier (higher cost structure)
  • - Delinquency rate 0.31% above tier average
  • - Member decline: -12.4% YoY
  • - Member Growth Rate: Bottom 1.8% in tier
  • - Deposit Growth Rate: Bottom 2.7% in tier
  • - Asset Growth Rate: Bottom 5.4% in tier
  • - Average Member Relationship (AMR): Bottom 8.9% in tier

Core Metrics

As of 2025-Q3

Metric Current vs Tier Tier Avg State Avg (TX) National Avg Tier Percentile
Members 71,424
-12.4% YoY-3.3% QoQ
+19.3K 52,114
-2.1% YoY
26,896
+3.7% YoY
33,089
+6.1% YoY
Top 11.6% in tier
Assets $808.5M
-5.0% YoY-0.3% QoQ
$-50.5M $859.0M
+0.0% YoY
$411.3M
+5.9% YoY
$547.7M
+7.8% YoY
26%
Loans $641.5M
-1.4% YoY-0.4% QoQ
+$38.1M $603.4M
+1.0% YoY
$295.8M
+5.3% YoY
$388.7M
+8.6% YoY
56%
Deposits $722.2M
-3.5% YoY-1.5% QoQ
$-12.0M $734.2M
+0.9% YoY
$341.5M
+6.1% YoY
$464.6M
+9.3% YoY
46%

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Tier 1
50+ financial metrics with peer benchmarks
Performance signatures (strengths & concerns)
AI-generated insights and rankings

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ROA -0.0%
-95.4% YoY-93.8% QoQ
-0.8% 0.7%
+27.6% YoY
0.5%
-24.0% YoY
0.7%
+273.4% YoY
Bottom 7.1% in tier
NIM 3.1%
+13.6% YoY+4.9% QoQ
-0.3% 3.4%
+9.6% YoY
3.9%
+4.3% YoY
3.7%
+5.0% YoY
29%
Efficiency Ratio 89.0%
-14.9% YoY-12.2% QoQ
+14.5% 74.5%
-3.2% YoY
79.6%
-0.9% YoY
79.1%
-3.3% YoY
Top 7.1% in tier
Delinquency Rate 1.1%
-25.2% YoY-8.0% QoQ
+0.3 0.8%
+5.0% YoY
1.2%
+20.3% YoY
1.2%
-0.9% YoY
76%
Loan To Share 88.8%
+2.2% YoY+1.2% QoQ
+6.2% 82.7%
+0.1% YoY
71.8%
-2.5% YoY
68.0%
-1.7% YoY
61%
AMR $19,093
+11.2% YoY+2.4% QoQ
$-10K $28,651
+2.5% YoY
$17,515
+1.3% YoY
$19,418
+1.3% YoY
Bottom 8.0% in tier
CD Concentration 26.1%
+1.0% YoY+1.4% QoQ
+1.7% 24.4%
+4.2% YoY
20.9%
+7.1% YoY
19.6%
+6.2% YoY
56%
Indirect Auto % 9.3%
-44.4% YoY-14.1% QoQ
-4.7% 14.0%
-5.7% YoY
7.2%
-0.2% YoY
7.9%
-2.9% YoY
52%

Signature Analysis

Strengths (1)

Wallet Share Momentum

growth
#91 of 481 • Top 18.8% in tier

Average member relationship growing 5%+ year-over-year. Members are significantly deepening their engagement.

Why This Signature
AMR Growth (YoY): 11.23%
(Tier: 3.68%, National: 4.19%)
better than tier avg
620 nationally
↑ Growing +201 CUs YoY | New qualifier

Concerns (4)

Membership Headwinds

decline
#24 of 550 • Bottom 1.4% in tier

Membership declining year-over-year. They need solutions to stop the bleeding before it impacts revenue.

Why This Signature
Member Growth (YoY): -12.37%
(Tier: 0.88%, National: 9.37%)
worse than tier avg
648 nationally
→ Stable (555→550 CUs) -5 CUs YoY | Rank improving

Institutional Decline

decline
#40 of 256 • Bottom 5.0% in tier

Both members and loans declining - the institution is contracting. Leadership is likely under pressure to reverse course.

Why This Signature
Total Assets: $808.46M
(Tier: $331.87M, National: $547.69M)
but better than tier avg
Member Growth (YoY): -12.37%
(Tier: 0.88%, National: 9.37%)
worse than tier avg
Loan Growth (YoY): -1.39%
(Tier: 3.65%, National: 36.38%)
worse than tier avg
256 of 281 Community CUs have this signature | 293 nationally
↓ Shrinking -43 CUs YoY | Rank worsening

Stagnation Risk

risk
#367 of 550 • Bottom 22.2% in tier

Membership declining year-over-year. Shrinking member base creates long-term risk even if current operations appear healthy.

Why This Signature
Member Growth (YoY): -12.37%
(Tier: 0.88%, National: 9.37%)
worse than tier avg
Loan Growth (YoY): -1.39%
(Tier: 3.65%, National: 36.38%)
worse than tier avg
Delinquency Rate: 1.13%
(Tier: 0.85%, National: 1.23%)
worse than tier avg
648 nationally
→ Stable (555→550 CUs) -5 CUs YoY | Rank improving

Efficiency Drag

risk
#440 of 521 • Bottom 24.9% in tier

High efficiency ratio (>80%) indicates elevated operating costs relative to revenue. Margin improvement opportunities may exist.

Why This Signature
Efficiency Ratio: 89.04%
(Tier: 77.15%, National: 79.10%)
worse than tier avg
ROA Change (YoY): 0.98% points
(Tier: 0.11% points, National: 0.05% points)
but better than tier avg
Member Growth (YoY): -12.37%
(Tier: 0.88%, National: 9.37%)
worse than tier avg
624 nationally
↓ Shrinking -113 CUs YoY | Rank worsening

Metric Rankings

See how this credit union ranks across all tracked metrics compared to peers.

Strengths: Metrics in the top 25% (75th percentile or higher) Concerns: Metrics in the bottom 25% (25th percentile or lower)

Comparing against 112 peers in tier

Top Strengths (3 metrics)

8
AMR Growth Rate
growth
Value: 11.23%
Peer Avg: -
#8 of 112 Top 6.2% in 750M-1B tier
11
Members Per Employee (MPE)
engagement
Value: 510.171
Peer Avg: -
#11 of 112 Top 8.9% in 750M-1B tier
13
Total Members
engagement
Value: 71,424
Peer Avg: -
#13 of 112 Top 10.7% in 750M-1B tier

Top Weaknesses (12 metrics)

111
Member Growth Rate
growth
Value: -12.37%
Peer Avg: -
#111 of 112 Bottom 1.8% in 750M-1B tier
110
Deposit Growth Rate
growth
Value: -3.52%
Peer Avg: -
#110 of 112 Bottom 2.7% in 750M-1B tier
107
Asset Growth Rate
growth
Value: -4.99%
Peer Avg: -
#107 of 112 Bottom 5.4% in 750M-1B tier
105
Efficiency Ratio
profitability
Value: 89.04%
Peer Avg: -
#105 of 112 Bottom 7.1% in 750M-1B tier
104
Return on Assets (ROA)
profitability
Value: -0.05%
Peer Avg: -
#104 of 112 Bottom 8.0% in 750M-1B tier
103
Average Member Relationship (AMR)
engagement
Value: $19,093
Peer Avg: -
#103 of 112 Bottom 8.9% in 750M-1B tier
99
First Mortgage Concentration (%)
balance_sheet
Value: 49.80%
Peer Avg: -
#99 of 112 Bottom 12.5% in 750M-1B tier
98
Net Worth Ratio
risk
Value: 8.50%
Peer Avg: -
#98 of 112 Bottom 13.4% in 750M-1B tier
92
Loan-to-Member Ratio (LMR)
engagement
Value: $8,982
Peer Avg: -
#92 of 112 Bottom 18.8% in 750M-1B tier
91
Loan Growth Rate
growth
Value: -1.39%
Peer Avg: -
#91 of 112 Bottom 19.6% in 750M-1B tier
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